Refund Policy

REFUND POLICY

**Disclaimer**

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) and other hemp derived cannabinoids. These statements have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease, always check with your physician before starting any new dietary supplements. We are committed to complete compliance with FDA regulations and as such because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol).

Refund policy

Our policy is valid for a period of 14 calendar days from the date of the purchase. We do not offer refunds, however you can return the product for an exchange. If the period of 14 days has lapsed since the purchase, we can't, unfortunately, offer you an exchange.

Exchange requirements

The following criteria must be met to qualify for an exchange:
Product is defective
Product is not as described
Product must be in original packaging
Product must be unused

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are completely exempt from being returned.

Proof of purchase
To complete your exchange, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not do an exchange.

Sale and clearance items
Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged.

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to support@queenhemp.net

This document was last updated on June 7, 2024